DELIVERY BY END OF DAY FEDEX DRIVERS

FedEx is probably cheaper, but you get what you pay for. Can't tell you how many times I was hung-up on or couldn't even hear the customer service rep who was trying to help me.

Their trace department can't provide much assistance eitherr. Sadly, their customer service is no more help than you looking at the tracking yourself. Still have yet to receive my mattress going on two weeks now. They in fact did re-rout my 100 pound mattress from Georgia to Oregon? When speaking with customer service, they told me that their alogrithms will route packages in a such a fashion, to which I replied that is absurd, as such practices would put you out of business. Tracking and customer service had been telling me the package was in Jacksonville, although there were scans posting from their Hub in Troutdale, Oregon - 2700 miles away. For three days, I was informed delivery by end of business.but nothing. Packaged arrived at one of their Hubs in Georgia - 330 miles from where I live, so I was anticipating and tracking informed me of delivery for the following day. Tracking reflected a 4 day shipping time. Ordered a mattress, which shipped from Dallas to arrive in Jacksonville, FL. I am going to make it one of my main points in life to bash your horrible company. I have called every number listed for FedEx for many hours and never was able to even leave a message anywhere.

DELIVERY BY END OF DAY FEDEX DRIVERS

After paying, I asked the desk clerk, 'Mam, do they Delivery Drivers ever happen to show up early?' She responded rudely, 'Only if you 'gonna' pay that $95!' Here we are at 1:30 AM (the day after the package was supposed to arrive) and the old lady is unable to go out with the 8 friends with her on her one and only vacation, and the FedEx Site says the package will now be arriving Monday by 10 AM (After her departure date). Once I get to FedEx, I was offered Express Shipping to arrive at 10 AM the following AM for $95 or 10:30 AM for $55.of course I chose 10:30 AM. I went straight to the FedEx Shipping Center and began the process of shipping her ID to her immediately.

The Girlfriend is on vacation 600 miles away and her DL went missing. Unlike normal, I am using FedEx for leisure instead of business. I have had lots of issues with them but this time it really bothered me. I have been shipping via FedEx for multiple decades. FedEx is the worst when it come to Customer Service.

Delivery by end of day fedex